Error Message "The Value is Not Present”
“The Value is Not Present” when trying to accept/make an eCheck payment. This is a LawPay error message usually indicating a bad Routing or Check Number.
Related articlesPage:
Related Articles
Payment method type not supported by the target account
Problem When accepting a credit card or ACH/eCheck payment, the message “Payment method type not supported by the target account”. Solution This is an error message from LawPay due to the Destination Account that was chosen for the Invoice is not ...Video- Street Address Error For Billing
If your clients are receiving an error message that states “Street Number Cannot Be Blank” when paying a bill through CampLegal, you need to make a correction in your LawPay account. CLICK HERE TO LEARN HOW Related articlesPage: CampLegal Intake Not ...Invoice Is Not Set Up To Receive Payment
Problem Accepting payment or client making a payment and the following error occurs. Error The invoice is not set up to receive payments via this payment type. Please update the invoice to change the LawPay Account or use supported payment type. ...How to select User and Billing Roles
We offer various staff roles within the system to customize access permissions. This allows you to control what information and features each team member can see and use. How to Add/Change a role Go into the Staff section Select the Staff member you ...When to use Apply Payment Without Invoice
Why does the system allow a staff member to “Accept payment without invoice”? Notice at the bottom of the above screen shot, “Accept payment without invoice” is checked. Answer A law firm will use this feature before a case is created when they need ...